Effective Date: [Insert Date]

Welcome to Rachna Suit. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please do not use our website.

1. Introduction

These Terms and Conditions govern your use of the website Rachna Suit, which sells ladies’ suits online. By using our site, you accept these terms in full. If you disagree with these Terms and Conditions or any part of them, you must not use this website.

2. Eligibility

To make purchases from our website, you must be:

• At least 18 years old or accessing the website under the supervision of a parent or legal guardian.
• Able to enter into legally binding contracts.

3. Products and Orders

• Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions, colors, or other content available on the website are 100% accurate, complete, or error-free.
• Pricing: All prices are listed in [currency] and are subject to change without notice. We make every effort to ensure that the prices displayed on our website are correct. However, in the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
• Order Acceptance: We reserve the right to refuse or cancel any order for any reason at our sole discretion. Reasons for cancellation may include stock unavailability, inaccuracies in product information or pricing, or suspected fraudulent activity.
• Order Modifications: Once an order is placed, you may not be able to modify or cancel it. Please review your order details carefully before submitting.

4. Payment Terms

• We accept various payment methods, including credit cards, debit cards, and online payment platforms. All payments must be made in full at the time of purchase.
• By providing payment details, you represent and warrant that you have the legal right to use the payment method provided.
• In case of a payment failure, we reserve the right to cancel your order and prevent future transactions.

5. Shipping and Delivery

• Shipping: We ship products to addresses within our shipping areas. Shipping costs, methods, and delivery times vary based on location and will be provided at checkout.
• Delivery Times: We aim to dispatch orders within the estimated timeframe provided at the time of purchase. However, we are not liable for any delays caused by shipping carriers or unforeseen circumstances.
• Ownership and Risk: Ownership of the products transfers to you once the item has been shipped. The risk of loss or damage also passes to you upon delivery.

6. Returns and Exchanges

• No Exchanges or General Returns: We do not accept exchanges or general returns. All sales are final.
• Damaged Items: We only accept returns in the case of a damaged suit. If you receive a damaged item, you must provide a video as proof of the damage, recorded while opening the parcel. Without this video evidence, we cannot process any returns.
• Return Procedure: If your suit arrives damaged and you have recorded the required video, please contact our customer support team at contact@rachnasuit.com within 2 days of receiving your order to initiate the return process.
• Refund Process: Once the damage is verified through the provided video, we will process your refund within 7 days. Shipping costs for returning the item will be covered by us in cases of damaged goods.

7. Intellectual Property

• All content on the Rachna Suit website, including images, text, graphics, logos, and designs, is the intellectual property of Rachna Suit and is protected by copyright and other intellectual property laws.
• You may not reproduce, distribute, or use any of our content without our prior written consent.

8. User Conduct

By using this website, you agree not to:

• Violate any laws or regulations.
• Submit false or misleading information.
• Use the website for any fraudulent or illegal activity.
• Attempt to gain unauthorized access to our systems or engage in activities that could damage, disable, or impair the website.

9. Limitation of Liability

• Rachna Suit is not liable for any indirect, incidental, or consequential damages arising from the use of our website, including but not limited to loss of profits, data, or goodwill.
• We make no warranty that the website will be uninterrupted, error-free, or free from viruses or harmful components.
• Our liability for any claim, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the products giving rise to the claim.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The most current version will always be posted on our website. By continuing to use the website after any changes, you agree to be bound by the revised terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts located in [Your Country/State].

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Rachna Suit
Email: contact@rachnasuit.com